Ratings FAQ (Frequently Asked Questions)

Why can't I open the ratings with Adobe Acrobat?
This may be because you are using an old and outdated version of Acrobat. You will need to install version 6. You can get this from Adobe.

Why do the ratings take forver to open with the Firefox browser?
Adobe Reader 6.0 for Windows loads lots of unused plugins on startup. The Inquirer has a great article explaining how you can disable those unneeded plug-ins and make Adobe Reader load faster. Basically, you need to do the following:

1. Install Adobe Reader 6.0 and notice where it is installed.
2. Navigate to that folder in Explorer, locate the plug_ins subfolder and rename this folder to plug_ins_disabled.
3. Create a new plug_ins folder.
4. Move the files EWH32.api, printme.api and search.api from plug_ins_disabled to plug_ins.

Thanks to Barry Kitchin for this advice.

Contact: malcolm.smith@dragondrop.com